NEW DELHI: The relaxation in the framework for other service providers to deliver IT-enabled services remotely would have a massive social impact and offer more employment opportunities in tier – II and tier – III cities, the KPO Council of India said.
“This step will have a massive social impact and should add more and more jobs to tier 2 and 3 cities as well as bring more female employees into the business process outsourcing sector,” Jitendra Sharma, Secretary at the KPO Council of India said.
Thursday, the Centre simplified the rules by reducing the compliance burden for the business process outsourcing (BPO) and IT-enabled services (ITes) players to further facilitate work from home or work from anywhere.
The new liberal policy framework, following the contagious Covid-19 or coronavirus outbreak, is aimed to boost the BPO and Knowledge Process Outsourcing (KPO) sector worldwide.
Delhi-based group said that such a step would boost growth prospects, and it was a much-needed step.
“This is a path-breaking decision taken by the Department of Telecommunications (DoT). The industry was asking for such policy for long as earlier its absence was hindering the growth prospects for the industry and its proliferation to India’s tier 2 and 3 cities,” Sharma added.
“India’s IT sector is our pride. The prowess of this sector is recognised globally. We are committed to doing everything possible to ensure a conducive environment for growth and innovation in India. Today’s decisions will especially encourage young talent in the sector,” Prime Minister Narendra Modi earlier tweeted.
The Federation of Indian Chambers of Commerce and Industry, India’s premier trade body said that the move will ensure ease of doing business, and enable the industry to contribute towards realising a truly Atmanirbhar Bharat (self-reliant India).
“This is a landmark decision. It will go a long way in fostering the growth of IT/ITeS/BPO industry,” Sangita Reddy, President, FICCI said.
The new policy, according to FICCI, is also expected to encourage innovation ecosystem, and support the development of an inclusive and diverse workforce.
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